Why Did Alipay or WeChat Pay Suddenly Ask for Passport Verification?

Why a payment app may request identity verification, how to verify safely with a foreign passport, what not to share, and how to keep paying while the account is under review.
What Should You Do If Your Phone Dies While You Are Out in China?

A phone-battery failure plan for China when your payments, hotel address, ride, translation, maps, tickets, and contacts are all on one screen.
How Should You Enter Your Name on Chinese Booking Apps?

How to enter surnames, given names, middle names, spaces, hyphens, and passport numbers on Chinese train, flight, hotel, and attraction booking forms without creating an identity mismatch.
What Should You Do When a QR Code or Mini Program Does Not Work in China?

A field guide to failed QR menus and mini programs in China: which app to scan with, translation, foreign phone-number and card problems, manual ordering, payment backups, and safe troubleshooting.
How Should You Get From the Airport to Your Hotel in China?

How to choose between the official taxi queue, DiDi, airport rail, metro, bus, or hotel pickup after landing in China, with late-night, luggage, payment, and wrong-terminal backups.
Should You Use Cash, Bank Cards, or Mobile Payment in China?

A practical three-layer payment setup for China, including Alipay, WeChat Pay, foreign cards, RMB cash, ATM withdrawals, hotel deposits, and what to do when one method fails.
What Should Foreign Visitors Prepare for Hotel Check-in in China?

What foreign visitors should prepare for hotel check-in in China: passport, booking name, deposits, payment, late arrival, accommodation registration, and what to do if the front desk is confused.
What Can You Use Instead of Google Maps in China?

A practical map workflow for China using Apple Maps, AMap/Gaode Maps, Baidu Maps, Chinese addresses, hotel pins, metro exits, pickup points, and offline screenshots.
What Should You Do If Alipay or WeChat Pay Fails in China?

A practical payment guide for China, with setup steps, common failures, backup options, and what to show staff if mobile payment fails.
How Do You Use DiDi in China as a Foreigner?

How foreign visitors can use DiDi in China, choose the correct pickup point, handle driver calls and phone-tail checks, pay safely, cancel rides, recover lost items, and avoid airport confusion.

Problem Solvers

Fast troubleshooting guides for payment, transport, internet, hotel, and language problems.