Online check-in may work with a foreign passport, or the app may refuse the document even though the ticket is valid. That is inconvenient, not proof that the flight is cancelled. Go to the operating airline’s staffed counter with the original passport.
The night before
- Match the passenger name and passport number.
- Confirm airport, terminal, flight number, and operating airline.
- Check baggage allowance for the purchased fare.
- Review power bank, liquid, lighter, and battery rules.
- Save the booking and Chinese airport name offline.
At the airport
- Find the operating airline’s counter zone.
- Present the original passport and booking reference.
- Check the destination and flight number on the boarding pass.
- Keep the baggage tag.
- Pass security, then confirm the gate again because it can change.
请问,外国护照需要去柜台值机吗?
Pronunciation: Qingwen, waiguo huzhao xuyao qu guitai zhiji ma?
Do I need to check in at the counter with a foreign passport?

If online check-in fails
Take a screenshot, then stop repeating the same form. Foreign documents, seat restrictions, schedule changes, or special assistance can require counter service. Arrive early enough to solve it before the counter closes.
FAQ
How early should I arrive?
Airports and airlines set their own cutoffs. For a first domestic flight, two hours is a sensible planning buffer; add more for a major holiday, large airport, checked baggage, or an unresolved name issue.
Can I use a passport photo?
Plan to show the original document used for the booking.
Official information to check
Before security: read the domestic-flight packing guide.