If you are stable and do not need an ambulance, the hardest decision is usually choosing the right hospital and department. A large public hospital can offer strong care at lower cost but may involve Chinese registration screens and a busy queue. An international clinic may offer easier language support at a higher price.
Before leaving the hotel
- Ask your insurer which facility is covered or offers direct billing.
- Call the hospital to confirm the department, hours, language support, and appointment route.
- Carry the original passport, insurance information, medicine list, allergies, and payment backups.
- Write the symptoms, start time, temperature, and relevant history in plain English.
- Bring the address in Chinese and allow time for registration.
我需要看医生，但不是急诊。请问应该去哪个科室？
Pronunciation: Wo xuyao kan yisheng, dan bushi jizhen. Qingwen yinggai qu nage keshi?
I need to see a doctor, but it is not an emergency. Which department should I visit?
Typical outpatient sequence
- Register and create a patient record.
- Choose the department and pay the registration fee.
- Wait for the number or appointment.
- See the clinician.
- Pay for tests, complete them, and return as instructed.
- Collect the prescription or medicine and ask when to seek urgent help.
Keep every document
Ask for the diagnosis, prescription, test results, itemized bill, invoice, and proof of payment. Photograph them before leaving. Check whether the insurer needs English translation or a doctor to complete a claim form.
FAQ
Can the hotel call a doctor?
Reception can often help locate a clinic or hospital, but confirm credentials, cost, and insurance yourself.
Can I pay by international card?
Some international services accept major cards; a public hospital may be easier with RMB cash or mobile payment. Bring more than one method.
Official information to check
- Beijing official medical guide for foreigners
- Beijing official guidance on documents and medical care
For urgent danger: use the medical emergency plan.